A Team Built for Real‑World Problems
Catch Fall is powered by a diverse group of specialists who think differently, challenge assumptions, and collaborate closely. Each person brings a unique background — technical, creative, operational, strategic — and that mix is what allows us to deliver holistic, practical solutions instead of one‑off fixes.
We don’t believe in band‑aids or buzzwords. We believe in clarity, measurable outcomes, and giving business owners the confidence that their technology is finally working for them, not against them.
A Team Built for Real‑World Problems
Catch Fall is powered by a diverse group of specialists who think differently, challenge assumptions, and collaborate closely. Each person brings a unique background — technical, creative, operational, strategic — and that mix is what allows us to deliver holistic, practical solutions instead of one‑off fixes.
We don’t believe in band‑aids or buzzwords. We believe in clarity, measurable outcomes, and giving business owners the confidence that their technology is finally working for them, not against them.
Our Privacy Policy
CatchFall.com Privacy Policy
Type of website: Consulting
Effective date: 2nd day of January, 2024
CatchFall.com (the "Site") is owned and operated by Greg Bastien. Greg Bastien can be contacted at:
(248) 265-3456
ATTN: Catch Fall LLC. 7625 Highland Rd, Waterford Twp, MI 48327
Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
1. The personal data we will collect;
2. Use of collected data;
3. Who has access to the data collected;
4. The rights of Site users; and
5. The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
Consent
By using our Site users agree that they consent to:
1. The conditions set out in this Privacy Policy; and
2. The collection, use, and retention of the data listed in this Privacy Policy.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
1. IP address;
2. Hardware and software details; and
3. Clicked links.
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
1. First and last name;
2. Age;
3. Date of birth;
4. Email address;
5. Phone number;
6. Address; and
7. Payment information.
This data may be collected using the following methods:
1. Opt-in forms; and
2. Signing up for a Subscription.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
1. Statistics.
The data we collect when the user performs certain functions may be used for the following purposes: 1. Communication.
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
1. If the law requires it;
2. If it is required for any legal proceeding;
3. To prove or protect our legal rights; and
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved. You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Children
We do not knowingly collect or use personal data from children under 13 years of age. If we learn that we have collected personal data from a child under 13 years of age, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact our privacy officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used yoHeadlineur personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact our privacy officer here:
Greg Bastien
(248) 265-3456
ATTN: Legal Department 7625 Highland Rd, Waterford Twp, MI 48327
Do Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third party websites and therefore do not respond to browser-initiated DNT signals.
Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
1. Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
2. Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;
3. Targeting cookies
Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and
4. Third-Party Cookies
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
a. Monitor user preferences to tailor advertisements around their interests.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Greg Bastien, at:
(248) 265-3456
ATTN: Legal Department 7625 Highland Rd, Waterford Twp, MI 48327
Website & eCommerce
Update or build a site that converts; we include training and documentation.
Phone & Communications
CatchFall offers comprehensive VoIP, IVR, new numbers, and voicemail management.
Security & Cost Optimization
Practical fixes that reduce risk and recurring spend.
Testimonials
Jasmine Richards
Strategic planning from CatchFall really streamlined our process. Also, their HR solutions have genuinely boosted our team's efficiency and morale!
Monica Chandler
Tried a bunch of HR and finance consultants, but CatchFall's insights and strategies actually aligned with what my business needed. Real results, no fluff.
Thomas Krazinski
Explored various services, CatchFall's operational improvements really stood out. They streamlined our processes efficiently. Very pleased with the outcome.
FAQs
Your Questions Answered: Quick Insights into Our Services
We're a small business. Do we really need full-service IT management, or is our current setup fine?
Our "safety net" full-service approach is designed to be proactive. Instead of waiting for a system failure to react, we provide continuous monitoring and management to prevent issues before they impact your business. This stability minimizes costly downtime and ensures your security is consistently up-to-date, which is a necessity regardless of business size.
How can AI and automation help my specific type of business?
AI and automation can be applied in numerous ways, from streamlining inventory management in e-commerce to improving customer service with intelligent chatbots, or analyzing data for better financial forecasting. We start with a business appraisal to identify your specific pain points and opportunities, ensuring we implement solutions that deliver tangible value and efficiency gains for your unique operations.
We use several different tech providers right now (one for phones, one for IT, one for our website). Can you really manage all of that?
Yes, that's our core strength. We consolidate all your technology services—IT, e-commerce, communication, and advanced solutions—under a single, integrated management strategy. This eliminates the headache of coordinating multiple vendors, ensures all systems work together seamlessly, and provides you with a single point of contact for all support needs.
Is transitioning to new technology expensive and disruptive to daily business?
We specialize in lower-cost, high-value transitions. Our process focuses on careful planning and staggered implementation to minimize disruption. We work around your schedule to ensure a smooth rollout, and our comprehensive service model often results in overall cost savings compared to managing disparate systems internally or with multiple vendors.
What kind of "safety net" is included in your services?
Our "safety net" refers to our commitment to reliable, resilient, and responsive service. It includes enterprise-grade cybersecurity protocols, robust data backup and disaster recovery plans, and proactive support from a dedicated team that understands your entire technology ecosystem. We act as your internal IT department, safeguarding your operations 24/7.
How do you handle cybersecurity risks across all the services you offer (IT, e-commerce, communications)?
Security is our top priority and is integrated at every layer of our service. Because we manage all your systems, we ensure consistent security policies and defense mechanisms across your entire infrastructure. This unified approach eliminates common vulnerabilities that occur when different systems managed by different vendors don't communicate effectively, providing comprehensive protection for your data and communications.
